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We’re Committed To Providing Quality Service to our Customers
LCG Tech is committed to providing you with exceptional customer support. Our highly skilled, professional support representatives are available to answer all your questions and ensure your 100% satisfaction.
How To Use Our Support.
You are required to register if you
want to use our online support system,
where you can search our online help
files and FAQ section for potential
answers to your question. Click
here to register You would also
be able follow the progress of an existing
fault or problem.
E-mail your question to support@lcgtech.co.uk
with all relevant information (where
applicable) such as product name and
version, service affected, operating
system, browser and browser version,
type of Internet connection, error description,
etc. Responses are returned within 24
hours during 0800 - 1800 GMT Monday-Friday.
Or our customer support line can be
reached at +44 870 421 5979; +44
845 458 1408 between the hours of
0800 - 1800 GMT Monday-Friday and 0900 - 1400 GMT Saturdays.
Maintenance
At LCG Tech, we understand that the
implications of even a minor network
change can be monumental. Therefore,
we make every effort to keep our customers
informed of all planned changes and
maintenance that LCG Tech will be performing
by notifying them at least 1 week in
advance with a 24 hour reminder noticed
sent as follow up. If for any reason
you have any problems with your maintenance
/ support services, please call
us on +44 870 421 5979, or e-mail support@lcgtech.co.uk
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